Privacy Policy
This policy explains what personal data Etornie processes, why, and the rights you have. It applies to etornie.com and the Etornie platform.
Data controller
Etornie is operated by Destek SA and its affiliated platform operators for website enquiries, trial requests and platform accounts. Privacy questions can be sent to [email protected].
Data we collect
Account and contact details you provide, usage data from the platform, and information you submit through our forms.
How we use data
To provide and secure the service, respond to enquiries, and improve the product. We do not sell personal data.
Legal basis
We process data to perform our contract with you, for our legitimate interests, and where you have given consent.
Sharing
We share data only with processors who help us run the service, under strict agreements, and where required by law.
Sub-processors
We use service providers for hosting, email delivery, CRM operations, analytics, monitoring and customer support. Each provider is limited to the data needed to perform its service and must protect it contractually.
International transfers
Where data is processed outside your country, we rely on contractual safeguards, access controls and documented processing instructions appropriate to the transfer.
Your rights
You may access, correct, export or delete your data, and object to certain processing. Contact us to exercise these rights.
Retention & security
We keep data only as long as needed and protect it with encryption, access controls and audit logging.
Retention schedule
Lead enquiries are normally reviewed for up to 24 months, account and billing records are retained while the service relationship is active and as legally required, and security logs are retained for audit and abuse prevention.
Contact
Questions about privacy? Email [email protected].